Solutions
Use cases built for every
stage of the customer lifecycle.
Proven use cases powered by Auth intelligence and Echo AI agents — from acquisition through collections.
Showing 17 of 17 use cases
Acquisition
5 use casesOnboarding, KYC, fraud screening, and underwriting use cases.
Fraud check during new account opening
Screen new SA/CA applicants for fake or stolen identities using PAN and phone risk signals.
Mule account detection at onboarding
Detect potential mule accounts at onboarding — flag mismatched names, fraud registry hits, and CUG numbers.
NTC / thin-file credit decisioning
Enable credit decisions for NTC/thin-file applicants using alternative data — phone risk and detailed employment signals.
Portfolio
9 use casesMonitoring, enrichment, cross-sell, and compliance use cases.
Employee fraud / internal threat detection
Screen employees or contractors for fraud risk using identity, phone, and employment cross-checks.
Mule account cleaning (portfolio sweep)
Batch-score existing accounts to catch dormant accounts controlled by mule networks.
Early warning system for delinquency
Use periodic Trust Score refresh as early warning — detect job loss, business closure, financial stress.
Collections
3 use casesSkip tracing, prioritisation, and AI-assisted recovery.
Skip tracing / contact discovery
Locate skip borrowers using phone intelligence, address profiling, and alternate contact discovery.
Awareness reminder calls
Proactive AI agent outreach for early delinquency (Day-1 DPD) — capture PTP and route to resolution.
Recovery calls
AI agents for late-bucket recovery — negotiate repayment plans, capture settlement intent, and route disputes.
